Shipping Policy

Maven Supplies: Regular, Reliable Delivery from Dependable Freight Carriers

  • We ship Australia wide at very competitive rates, with reliable freight companies.
  • Freight costs vary depending on the size of the order and your location.
  • To work out the freight cost of any order, please watch the video below.

Delivery Times when items are in stock.

(To find out if items are in stock, you must Contact Us Via Email)

Gold Coast, Northern NSW, Brisbane, Sunshine Coast, Darling Downs, South East Queensland, Sydney 1-3 Business Days

NSW South Coast and Regional Areas are 2-4 Business Days

Central QLD, North QLD and the rest of Queensland 2-6 Business days.

Victoria, all areas 2-5 Business Days

South Australia 2-6 Business Days

Perth and Darwin 5-8 Business Days

Tasmania 4-8 Business Days

Regional and Rural areas not listed above 7-14 days.

Please Note – For delivery times a business day is Monday to Friday, excluding Public Holidays these are approximaite time guides.

Delivery Status

Awaiting Fulfilment - this means your payment has been received and we have to check stock and process your order.

Awaiting Payment - this means we are waiting for payment before your item can be sent. (If you have a Pre-approved Credit Account with us we will send it before payment on the agreed terms of the Credit Application)

Awaiting Shipment – this means your order and payment have been received and we are getting all items together in our warehouse. Sometimes we may be out of stock of some items, only if it is urgent please email us with your order number to find out when it will be dispatched.

Shipped – Your order has been sent, please view our freight details in yellow for delivery times.

Completed – Your order is complete and delivered.

Refunded – Your order has been refunded.

Reliable delivery is the cornerstone of Maven Supplies. We use several freight carriers for dependable delivery throughout the Gold Coast, Tweed, and Northern Rivers. Australia-wide deliveries we use the most efficient company for your specific area, usually either Startrack Express, Australia Post or Couriers Please to ensure efficient and reliable service.

All commercial supplies deliveries originate from Tweed Heads. Although we deliver Australia-wide, freight prices and delivery times vary for different areas, if you wish to place an order and are not sure on the freight cost, please watch the video above for instructions.

If you wish to order regularly and wish to open an account for your restaurant, hotel, hospitality or cleaning supplies for your business, please contact us. We can send you an account application form and you can apply to open an account.



For local businesses at Gold Coast, , Brisbane, Tweed Heads, Tweed Coast, Murwillumbah, , – Orders are free of freight costs if they are over $150. Orders out of this area, the freight free minimum varies, please watch the video above for how to work out shipping cost and your freight free order amount.